When: 13/04/2021, 5PM-6h30PM
What: Successful digital transformation
Experts: Zoë Duflou, Wim Putzeys
We all know that innovation and digital transformation usually comes along with some major challenges. You have recently developed a database, but your employees continue to work with spreadsheets. You have implemented a chatbot, but your customers continue to call your customer services team. You have spent a lot of time and money on digitization technologies, but it mainly gives your team frustrations. Sounds familiar? Then, how to build efficient services that drive business value?
Zoë Duflou (service designer, Peel) teaches you how to improve your business processes by investing in research and design. Together with other participants, you will examine how you are approaching digital transformation, and get some valuable tips & tricks on how to draft a feasible (digital) strategy.
Max. 20 people per MashUp.
1 participant per company.
How can we help?
The Leuven MindGate team is at your disposal for any questions about the Leuven Innovation Region. Do you want to invest, work or study in the region? We can help you find your way.
We also facilitate collaboration and innovation between companies, knowledge institutes and government within the Leuven Innovation Region, and we are happy to guide any of these stakeholders towards innovation.