General info
A Leuven MindGate MashUp is an opportunity to learn from other professionals. Every ‘MashUp by Case’ is introduced by an expert, who guides you through a ‘use case’ on the topic of the day. Based on his/her own experience and expertise, more in-depth questions will be answered. There is plenty of opportunity to learn from the other participants and to share your own experiences.
Max. 20 people per MashUp.
1 participant per company.
Free for Leuven MindGate members
€30 for non-members
A Leuven MindGate MashUp is an opportunity to learn from other professionals. Every ‘MashUp by Case’ is introduced by an expert, who guides you through a ‘use case’ on the topic of the day. Based on his/her own experience and expertise, more in-depth questions will be answered. There is plenty of opportunity to learn from the other participants and to share your own experiences.
When: 13/04/2021, 5PM-6h30PM
Where: Online
What: Successful digital transformation
Experts: Zoë Duflou, Wim Putzeys
We all know that innovation and digital transformation usually comes along with some major challenges. You have recently developed a database, but your employees continue to work with spreadsheets. You have implemented a chatbot, but your customers continue to call your customer services team. You have spent a lot of time and money on digitization technologies, but it mainly gives your team frustrations. Sounds familiar? Then, how to build efficient services that drive business value?
Zoë Duflou (service designer, Peel) teaches you how to improve your business processes by investing in research and design. Together with other participants, you will examine how you are approaching digital transformation, and get some valuable tips & tricks on how to draft a feasible (digital) strategy.